Tribhuwan University

Institute of Science and Technology

2080

Bachelor Level / Third Year / Sixth Semester / Science

Bachelors in Information Technology (BIT353)

(Management Information System)

Full Marks: 60

Pass Marks: 24

Time: 3 Hours

Candidates are required to give their answers in their own words as for as practicable.

The figures in the margin indicate full marks.

Section A

Long Answers Questions

Attempt any TWO questions.
[2*10=20]
1.
Why do you need enterprise applications? Explain customer relationship management systems and knowledge management systems in detail.[10]
2.
List Michael Proter's competitive forces. Explain information system strategies for dealing with competitive forces.[10]
3.
What is business intelligence? Explain predictive analytics and big data analytics in detail.[10]
Section B

Short Answers Questions

Attempt any Eight questions.
[8*5=40]
4.
Discuss both technical and behavioral approaches to information systems. [5]
5.
What different tools and technologies can be user for collaboration and socal business? [5]
6.
What are the challenges posed by staregic information system? [5]
7.
What is ethics? Explain ethical analysis process. [5]
8.
What are the challenges to intellectual property rights? Explain. [5]
9.
Explain blockchain technology. How does blockchain works? [5]
10.
What is the role of knowledge management system in business? [5]
11.
How do senior management use business intelligence in decision making? [5]
12.
Write short notes on: a. Information systems department b. Knowledge work system [5]